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Go for Growth - Four Key Decisions to Maximise Profit and Revenue
Mel - 14 Sept; Bris - 15 Sept; Syd - 16 Sept
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BECOMING WORLD-CLASS IS NOT AN EVENT, IT’S A CULTURAL EVOLUTION
Without execution, systems in manuals are nothing more than ideas on paper. This is where most companies fail – the execution of these systems. The two most important words in the success of implementing systems are consistency and continuity.
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The 10 Commandments
Common principles that differentiate world-class customer service organisations from the competition!
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Culture Club - By John DiJulius
The key to a service-oriented culture is employing people with service DNA!
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Three Ways To Sustain Innovation
Typically, fast-growing companies beat their competitors by doing something their competitors choose not to copy, even though they could. Over time, however, competitors grow weary of losing and they get over the cognitive and social barriers that are stopping them from competing. Eventually the competition wakes up to your success and you need to shift your advantage.
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Words of Wisdom From Strong Women
In the course of our research for Find Your Strongest Life, we interviewed many women who had been extraordinarily successful, and had created a fulfilling, satisfying life. These interviews were wide-ranging, vivid and punchy. Here are four of the most distinctive pieces of advice that were shared.
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